This Privacy Notice explains how Reedapt Inc ("Reedapt", "we", "our", or "us") collects, uses, and protects your personal data when you use our AI-powered voice interpretation platform and services.
Important: By using our services, you agree to the practices described in this notice. We are committed to breaking down communication barriers while protecting your privacy.
1. Who We Are & How to Reach Us
Reedapt is registered in the United States of America (USA) and in Nigeria.
- Legal Name: Reedapt Limited (Nigeria) or Reedapt Inc (USA)
- Registered Address: 270 Murtala Mohammed Way, Alagomeji Yaba
- Communication: Email: hello@reedapt.com
2. Information We Collect
2.1 Account Information
When you register an account, we collect:
- Name and username
- Email address
- Password (encrypted)
- Phone number (if provided)
2.2 User Prompts Information
This includes the text or audio input you provide when using our interpretation services:
- Written or spoken language prompts
- Uploaded audio or video files
- Context or instructions provided
2.3 Technical Information
We automatically collect technical details including IP address, browser type, and version.
3. How We Use Your Information
Primary Uses:
- Generate interpretation outputs you request
- Train and improve our AI Model
- Manage your account and provide support
- Improve our services and user experience
We process your data based on legitimate interests, contractual obligations, and your consent where required.
4. Third Party Access to Your Data
We do not sell or rent your personal data. However, we may share your information with trusted third-party service providers who support our operations:
Service Providers:
- Cloud hosting providers (to store and host data)
- Payment processors (to enable payment collection)
- Analytics providers (see section 7)
- A customer support tool (to receive and answer the messages you send us)
- Group companies or affiliates (for service delivery)
All third parties are bound to protect your data in line with applicable laws and our Privacy Policy.
5. Cross-Border Data Transfers
To provide our services efficiently, we use global cloud service providers whose servers are located outside Nigeria, including in countries such as the United States.
Data Protection: When we transfer your personal data outside Nigeria, we ensure that the data recipient is subject to appropriate safeguards that afford an adequate level of protection, in accordance with the NDPA and global best practices.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. When data is no longer needed, we take appropriate steps to delete or anonymize it.
Retention Factors:
- The nature of service you are using
- The category of data involved
- The duration of your account with us
- Legal, tax and regulatory obligations
You may request the deletion of your Personal data at any time by contacting us. Note that once user prompts have been added to our AI Model, such information is anonymized and no longer traceable to you.
8. Your Rights
As a Data Subject, you have the following rights regarding your personal data:
- Right to lodge complaints with NDPC
- Right to know data source
- Right to data erasure
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to rectify data
- Right to obtain data copy
- Right to avoid automated decisions
- Right to data portability
9. Your Remedies
In the event of any issues or complaints, you have the right to take the following actions:
Contact NDPC: If you are based in Nigeria, you can contact the Nigeria Data Protection Commission with your complaint about your personal data at info@ndpc.gov.ng
Contact Us: You can also contact us directly at hello@reedapt.com
10. Contact Us
If you have any questions about this Privacy Notice or how we handle your data, please don't hesitate to reach out. We're committed to transparency and protecting your privacy.
Email: hello@reedapt.com