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Reedapt Privacy Notice

Last Updated: 8 June 2025

Hello! Hola! Akwaaba! Welcome To Reedapt.

Reedapt Inc ("Reedapt," "we," "us," or "our") is an AI-powered voice interpretation platform that provides real-time language interpretation services. We are committed to breaking down communication barriers by empowering users like you to easily communicate and understand content in other languages. Our mission is to help you access and share stories across different cultures, which drives us to develop innovative products and services, available through reedapt.com.

However, due to the nature of our business and products you would be interacting with, there would be reasons to collect, process and retain your Personal Data and other information.

Your Personal Data is information that identifies you, and under various laws based on your country of residence, we have responsibilities and legal obligations. Also remember you have various rights and powers in relation to who can access that data, and what we can use this data for.

This document you are reading, also known as a Privacy Notice "Notice" sets out the rules and guidelines in how we deal with your data.

Kindly read this notice carefully, and in the event you have any questions or any aspect of this Notice, is not clear, please contact us with the email reedapthq@gmail.com

1. Who We Are & How to Reach Us

Reedapt is registered in the United States of America (USA) and in Nigeria. You can contact us with the information below:

1.1. Legal Name: Reedapt Limited (Nigeria) or Reedapt Inc (USA)
1.2. Registered Address: 270 Murtala Mohammed Way, Alagomeji Yaba
1.3. Communication: Email: reedapthq@gmail.com

2. How We Get Information

We collect information from three key sources:

  • Personal data you provide to us
  • Personal data we collect automatically from you and your device
  • Personal data we collect from third parties

3. Information We Collect

We collect personal data from various sources which include:

3.1. Account Information:

When you register an account with us, we collect the following information:

  • Name
  • Username
  • Password
  • Email
  • Phone-number (if provided)

This information helps us create and manage your account, while providing you access to our services and products.

3.2. User Prompts Information:

This refers to the text or audio input you provide, when using our interpretation services. It may include:

  • Written or spoken language prompts
  • Uploaded audio or video files
  • Any other context or instructions provided

3.3. AI Translation Information:

We collect the interpreted outputs generated by our system based on the prompts you provide.

3.4. Technical Information:

When you interact with our platform, we automatically collect certain technical details including:

  • IP Address
  • Browser type and version

3.5. Communication Information:

When you contact us, or subscribe to our marketing emails, we would collect the following information:

  • Your contact information
  • Your marketing preferences
  • Content of your message or inquiry

3.6. Third Party Information:

We may receive limited personal or business information from third-party partners or platforms, where permitted by law or based on your interactions (e.g., integration with enterprise tools or APIs).

4. How We Use Your Information Collected

Information CollectedWhat We Use It For (Purpose)Why (Lawful basis)
Account Information
  • To register and manage your account
  • To secure your account from unauthorized access
  • Fulfilment of our Terms of Use (Contract)
  • Legitimate Interest
User Prompts Information
  • To generate the interpretation output requested by you
  • To train our AI Model & improve the model translation accuracy
  • To improve the quality of our interpretation services
  • To improve the audio output of our AI Model
  • Fulfilment of our Terms of Use (Contract) & Consent
  • Consent
  • Legitimate interest
  • Consent
AI Translation Information
  • To improve our services and AI translation abilities
  • Training of our AI Model
  • Fulfilment of Our Terms Of Use (Contract) & Consent
  • Legitimate Interest
Technical InformationTo diagnose issues and improve performanceConsent
Communication Information
  • To respond to your inquiries
  • To send account related updates
  • For marketing and product updates
  • Consent
  • Performance of Contract
  • Consent

5. Third Party Access to Your Data & Information

5.1.

We do not sell or rent your personal data. However, we may share your information with trusted third-party service providers who support our operations including:

  • Cloud hosting providers (to store and host data and our technology)
  • Payment processors (to enable us collect payment)
  • Analytics Providers
  • Our group companies or affiliates, where necessary for service delivery

5.2.

All third parties who access your data are also bound to protect your data in line with the applicable law, our Privacy Policy and this Notice.

6. Cross-Border Data Transfers

6.1.

To provide our services efficiently and securely and to perform our obligations in our contract with you, we make use of global cloud service providers, whose servers are located outside Nigeria, including in countries such as the United States.

6.2.

This means that your personal data, especially your User Prompt Information is transferred and stored outside of Nigeria.

6.3.

When we transfer your personal data outside Nigeria, we ensure that the data recipient is subject to appropriate safeguards, (such as standard contractual clauses, data recipient laws, certifications mechanism or other basis of transfers) that affords an adequate level of protection, in accordance with the NDPA and global best practices.

7. Data Retention

7.1.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. When data is no longer needed, we take appropriate steps to delete or anonymize such data so it can no longer be used to identify it.

7.2.

Personal data can be retained based on the following factors:

  • the nature of service you are using;
  • the category of data involved;
  • the duration of your account with us;
  • Legal, tax and regulatory obligation

7.3.

You may request the deletion of your Personal data at any time by contacting us. Upon receiving your request we will process and delete your personal information from our active records, unless we are legally required to retain or it has already been anonymized and incorporated into our AI Model.

7.4.

Please note that once a user prompt has been added into our AI Model such information is anonymized and would no longer be traceable to you.

8. Your Rights

As a Data Subject, that is you have Personal Data in our possession. You have the following rights:

  • Right to lodge complaints with the Nigeria Data Protection Commission (NDPC);
  • Right to know where we acquired your data from;
  • Right for your data in our possession to be erased;
  • Right to restrict processing of your data;
  • Right to object to data processing;
  • Right to withdraw consent;
  • Right to rectify or correct any mistake that is contained in your data in our possession;
  • Right to obtain a copy of your data in our possession;
  • Right not to be subject to automated decision-making;
  • Right to data portability.

9. Your Remedies

In the event of any issues, complaints you have the right to take any of the following actions:

9.1. Contact the Nigeria Data Protection Commission (if you are based in Nigeria) with your complaint about your personal data. You can contact the NDPC with info@ndpc.gov.ng
9.2. Contact us at reedapthq@gmail.com

If you have any questions about this Privacy Notice, please contact us at reedapthq@gmail.com